Privacy Policy

SECTION 1 — INTRODUCTION AND SCOPE

This Privacy Policy explains how JG Prestige Notary LLC & Fingerprinting Services (“JG Prestige,” “we,” “us,” “our”) collects, uses, stores, protects, and shares personal information when you visit our website, schedule an appointment, request a service, or otherwise interact with our business. We take your privacy seriously and are committed to handling your data with care and transparency.

This Policy applies to all visitors of our website, prospective clients, current clients, and anyone who provides personal information to us through any channel — including phone calls, text messages, emails, online forms, social media interactions, and in-person visits to our Lewisville office at 1716 S Edmonds Ln, Lewisville, TX 75067.

By using our website or providing us with your personal information, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described here, please do not use our website or provide us with your personal information.

We reserve the right to update or revise this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Your continued use of our website after changes are published means you accept the revised Policy. We encourage you to review this page periodically to stay informed about how we handle your information.

SECTION 2 — INFORMATION WE COLLECT

We collect information in several ways depending on how you interact with us. The types of information we collect fall into the following categories:

2.1 — Personal Information You Provide Directly

When you schedule an appointment, request a service, or contact us through any of our channels, you may provide us with:

Your full name
Phone number
Email address
Mailing or physical address
Date of birth (when required for specific services like fingerprinting or background checks)
Government-issued identification details (when required for notarization or other identity verification services)
Service preferences and appointment details
Documents you submit for translation, notarization, or apostille processing
Any other information you voluntarily share during the course of a transaction or communication

We only collect what is necessary to fulfill your service request, complete your appointment, or respond to your inquiry. We do not ask for more information than is required for the specific service you’re requesting.

2.2 — Information Collected Automatically

When you visit our website, certain technical information may be collected automatically through cookies, server logs, and similar technologies. This may include:

Your IP address
Browser type and version
Operating system
Pages you visit on our website and how long you stay on each page
Date and time of your visit
Referring website or source
Device type (desktop, tablet, mobile)
Approximate geographic location based on your IP address

This information helps us understand how visitors use our website so we can improve the user experience and ensure the site functions properly.

2.3 — Information from Third-Party Sources

In some cases, we may receive information about you from third parties — for example, a referring employer, an agency directing you to our services, or a business partner who shares your contact details with your permission. We only use such information for the purpose it was shared and in accordance with this Policy.

SECTION 3 — HOW WE USE YOUR INFORMATION

We use the personal information we collect for specific, clearly defined purposes. These purposes include:

3.1 — Scheduling and Fulfilling Appointments: Your name, phone number, email, and address are used to schedule, confirm, and manage your appointments — whether in-office at our Lewisville location or for mobile service across the DFW area.

3.2 — Delivering Requested Services: We use the information you provide to perform the specific service you’ve requested — notarization, fingerprinting, background check processing, apostille assistance, passport photos, translation, or any other service listed on our website.

3.3 — Communication: We may contact you via phone, text, email, or other means to confirm appointments, follow up on service requests, answer your questions, or notify you of any changes to your booking.

3.4 — Identity Verification: Certain services require us to verify your identity — for example, notarization requires a valid photo ID, and background check services require accurate personal details. We use this information solely for verification purposes.

3.5 — Government Submissions: When you request services like FBI background checks or apostille processing, we submit your information to the appropriate government agency (Texas Secretary of State, FBI, U.S. Department of State, etc.) as required to complete the service.

3.6 — Website Improvement: Automatically collected technical data is used to analyze website performance, identify issues, improve content and layout, and ensure a smooth experience for all visitors.

3.7 — Legal Compliance: We may use or retain your information when required by law, regulation, court order, or a valid legal process — including responding to subpoenas or other government requests.

3.8 — Service Quality and Record-Keeping: We maintain records of our services for business, accounting, and quality assurance purposes as permitted by law.

SECTION 4 — HOW WE SHARE YOUR INFORMATION

We respect the sensitivity of your personal information and share it only in the limited circumstances described below:

4.1 — Government Agencies: When you request services that require submission to a government agency — such as FBI background checks, apostille processing, or identity verification — we share the necessary information with the appropriate agency (FBI, Texas Secretary of State, U.S. Department of State, or other relevant bodies) to complete the service you’ve asked for.

4.2 — Service Providers and Subcontractors: We may share information with trusted third-party service providers who assist us in delivering our services — for example, document couriers, shipping companies, or technology vendors who support our website or communication tools. These providers are only given access to the information necessary to perform their specific function and are contractually bound to protect your data.

4.3 — Legal Requirements: We may disclose your information if we are required to do so by law, regulation, legal process, or governmental request. This includes responding to valid court orders, subpoenas, warrants, or similar legal instruments.

4.4 — Protection of Rights and Safety: We may share information when necessary to protect the rights, property, or safety of JG Prestige, our clients, our employees, or the public — for example, in cases of suspected fraud, abuse, or illegal activity.

4.5 — Business Transfers: In the event of a merger, acquisition, reorganization, or sale of all or a portion of our business, your personal information may be transferred as part of that transaction. We would notify you of any such change before your data becomes subject to a different privacy policy.

4.6 — What We Do NOT Do: We do not sell, rent, trade, or otherwise make your personal information available to advertisers, marketers, or any third party for their own commercial purposes. Your data is never used for unrelated marketing campaigns by outside parties.

SECTION 5 — COOKIES AND TRACKING TECHNOLOGIES

5.1 — What Are Cookies? Cookies are small text files stored on your device when you visit a website. They allow the website to remember your preferences, keep you logged in, and analyze how the site is being used.

5.2 — Types of Cookies We May Use:

Essential Cookies: Required for the website to function properly — for example, remembering your session during an appointment request or keeping forms working as intended. These cannot be disabled without affecting site functionality.
Performance Cookies: Help us understand how visitors interact with the website — which pages are visited most often, where users drop off, and how fast pages load. This information is used in aggregate to improve the site.
Preference Cookies: Remember your settings, such as your preferred language (English or Spanish) or other customization choices you’ve made.

5.3 — Managing Cookies: Most web browsers allow you to control cookies through their settings. You can block all cookies, delete existing cookies, or receive a warning before a cookie is stored. Please note that disabling certain cookies may affect how parts of the website function — particularly appointment request forms and the language selector.

5.4 — Third-Party Cookies: Some third-party tools integrated into our website — such as analytics platforms or embedded maps — may set their own cookies. We do not control these cookies directly, and we encourage you to review the privacy policies of those third parties for more information.

SECTION 6 — DATA STORAGE AND RETENTION

6.1 — Where Data Is Stored: Personal information collected through our website and service requests is stored on secure servers and systems. Electronic records are protected with industry-standard security measures, and physical documents are kept in a secured location at our Lewisville office.

6.2 — How Long We Keep Your Data: We retain your personal information only for as long as necessary to fulfill the purposes described in this Policy or as required by applicable law. Retention periods vary by the type of information:

Appointment and service records are kept for the duration required by business and legal record-keeping obligations in the State of Texas.
Government submission records (FBI background check data, apostille filings) may be retained for the period required by the relevant government agency’s regulations.
Communication records (phone, text, and email exchanges related to service requests) are kept for as long as needed to fulfill your request and manage any follow-up.
Website analytics data is retained in aggregate form for ongoing site improvement purposes.

6.3 — Data Deletion: When it is no longer necessary to retain your personal information and no legal obligation requires us to keep it, we will securely delete or de-identify the data. You may request deletion of your information by contacting us at 469-580-5134, subject to any legal or contractual retention requirements.

SECTION 7 — DATA SECURITY

7.1 — Our Commitment: JG Prestige takes reasonable and appropriate measures to protect the personal information you share with us from unauthorized access, disclosure, alteration, or destruction.

7.2 — Security Measures:

Encryption: Sensitive data transmitted through our website is encrypted using SSL/TLS (Secure Socket Layer) technology when available.
Access Controls: Only authorized personnel — namely the business owner and any approved staff — have access to client personal information, and access is limited to what is needed to perform their duties.
Physical Security: Paper documents containing personal information are stored in a locked, secure area at our Lewisville office at 1716 S Edmonds Ln, Lewisville, TX 75067.
Secure Deletion: Physical documents that are no longer needed are shredded or destroyed securely.
Device Security: Computers and mobile devices used for business purposes are protected with passwords and updated software.

7.3 — Limitations: Despite our best efforts, no method of data transmission or storage over the internet is completely secure. We cannot guarantee absolute security of your information, but we are committed to using every reasonable measure available to protect it.

7.4 — Breach Notification: If we become aware of a data breach that affects your personal information, we will notify you and the appropriate authorities as required by applicable law.

SECTION 8 — YOUR RIGHTS AND CHOICES

You have certain rights regarding the personal information we hold about you. Depending on where you reside and applicable law, these rights may include:

8.1 — Right to Access: You may request a copy of the personal information we have collected about you. We will respond to such requests within a reasonable timeframe.

8.2 — Right to Correct: If you believe any of your personal information is inaccurate or incomplete, you may ask us to correct or update it.

8.3 — Right to Delete: You may request that we delete your personal information, subject to any legal or contractual retention requirements that may apply.

8.4 — Right to Opt Out of Communications: You may ask us to stop sending you non-essential communications — promotional messages, newsletters, or similar outreach. You can opt out by calling or texting 469-580-5134 or replying with a request to stop.

8.5 — Right to Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing that occurred before withdrawal.

8.6 — How to Exercise Your Rights: To exercise any of the rights listed above, contact us by calling or texting 469-580-5134, or by writing to us at:

JG Prestige Notary LLC & Fingerprinting Services
1716 S Edmonds Ln, Lewisville, TX 75067

We may need to verify your identity before fulfilling your request to protect against unauthorized disclosure.

SECTION 9 — CHILDREN'S PRIVACY

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take immediate steps to delete it. Parents or guardians who believe a child has provided us with personal information can contact us at 469-580-5134, and we will promptly address the issue.

Please note that while we may take passport photos or provide fingerprinting for minors as part of a family appointment, any information collected for minors during such appointments is handled with the same level of protection as adult information and is used only for the specific service requested.

SECTION 10 — THIRD-PARTY LINKS AND WEBSITES

Our website may contain links to third-party websites, including government agency websites (such as the FBI, Texas Secretary of State, or U.S. Department of State), social media platforms, or other external resources provided for your convenience. These links are provided for reference only.

10.1 — No Control Over External Sites: JG Prestige does not control and is not responsible for the privacy practices, content, security, or terms of any third-party website. We encourage you to review the privacy policy of any external site you visit.

10.2 — No Endorsement: The presence of a link on our website does not imply endorsement, sponsorship, or partnership with the linked site unless expressly stated.

SECTION 11 — INTERNATIONAL VISITORS

Our services are based in Lewisville, Texas, and are primarily intended for clients within the United States — particularly in Lewisville, Denton County, and the greater DFW area. However, we may serve clients whose documents are intended for international use (for example, apostille processing or translation for foreign countries).

If you are accessing our website from outside the United States, please be aware that your information will be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction. By using our website or providing your information to us, you consent to the transfer and processing of your data in the United States.

SECTION 12 — CALIFORNIA CONSUMER PRIVACY ACT (CCPA) RIGHTS

If you are a California resident, the CCPA provides you with additional rights regarding your personal information. Under the CCPA, you have the right to:

Know what personal information we collect, use, and share
Request deletion of your personal information
Opt out of the sale of your personal information (note: we do not sell personal information)
Not be discriminated against for exercising your CCPA rights

To exercise any CCPA rights, contact us at 469-580-5134 or write to us at our Lewisville address. We will verify your identity and respond within the timeframe required by law.

SECTION 13 — TEXAS-SPECIFIC PRIVACY CONSIDERATIONS

As a Texas-based business operating from our Lewisville office, we comply with applicable Texas laws regarding the collection, use, and protection of personal information. This includes compliance with Texas identity theft prevention measures and any regulations that apply to businesses handling sensitive client information in the course of notary and document services.

Texas does not currently have a comprehensive consumer privacy law comparable to the CCPA, but we voluntarily extend many of those same protections — such as your right to access, correct, and delete your personal information — to all of our clients regardless of state of residence.

SECTION 14 — LANGUAGE AND ACCESSIBILITY

14.1 — Bilingual Support: Our business serves both English and Spanish-speaking clients. We are committed to making our Privacy Policy and other important information accessible to all of our clients. If you need this Policy explained or discussed in Spanish, please call or text 469-580-5134 and we will be happy to assist you.

14.2 — Website Language Selector: Our website includes a language selector (English | Español) for convenience. While our English-language Privacy Policy is the controlling version, we make every effort to ensure that translated versions are accurate and reflect the substance of this Policy.

SECTION 15 — HOW TO CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, we welcome your outreach. Please reach out through any of the following channels:

JG Prestige Notary LLC & Fingerprinting Services
1716 S Edmonds Ln, Lewisville, TX 75067

Phone: 469-580-5134
Website: www.jgprestigenotary.com

We aim to respond to all privacy-related inquiries promptly and thoroughly. Your questions and feedback help us continue to improve how we protect and respect your information.

SECTION 16 — CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology, legal requirements, or other factors. When we make changes:

We will update the effective date at the top of this page.
If the changes are significant, we may notify you through a notice on our website, via email, or through other reasonable means.
Your continued use of our website or services after changes are posted constitutes your acceptance of the revised Policy.

We encourage you to review this page periodically to stay informed about how we collect, use, and protect your information.

SECTION 17 — THIRD-PARTY DATA PROCESSORS

Some aspects of our business and website rely on third-party tools and platforms that may process personal information on our behalf. These may include:

Website hosting and content management platforms that store and serve the content of our site
Communication tools (email providers, SMS platforms) used to send appointment confirmations and responses
Payment processors used to handle transaction information securely
Analytics platforms (such as Google Analytics) that collect anonymized website usage data

Each of these third-party processors is selected based on their ability to protect personal information appropriately. We share only the minimum amount of information necessary for them to perform their function, and we do not authorize them to use your data for their own purposes.

If you would like to know which specific third-party tools we use, contact us at 469-580-5134 and we will provide that information.

SECTION 18 — PROMOTIONAL COMMUNICATIONS

We may occasionally send service-related messages — appointment reminders, confirmation details, or updates about changes to our services or pricing. These messages are considered transactional and are part of fulfilling your service request.

We do not send unsolicited marketing or promotional messages without your explicit consent. If you have opted in to receive any promotional communications from us, you can opt out at any time by:

Calling or texting 469-580-5134 with a request to stop
Replying “STOP” to any text message you receive from us
Clicking the unsubscribe link in any email we send (if applicable)

Once you opt out, we will remove you from the relevant communication list within a reasonable timeframe.

SECTION 19 — DATA BREACH RESPONSE

In the unlikely event of a data breach that compromises your personal information, we will take the following steps:

Immediately investigate the breach to determine its scope and the types of information affected
Contain the breach and take steps to prevent further unauthorized access
Notify affected individuals in a timely manner with details about what happened, what information was involved, and what steps they can take to protect themselves
Report the breach to the appropriate authorities as required by applicable law — including the Texas Attorney General’s office if the breach affects 250 or more Texas residents
Implement corrective measures to prevent future incidents

SECTION 20 — SUMMARY OF KEY POINTS

For quick reference, here is what you should know about how JG Prestige handles your personal information:

We collect only the information needed to schedule your appointment, perform your service, and communicate with you.
We do not sell your personal information to third parties.
Your data is shared with government agencies only when required to complete a service you’ve requested (e.g., FBI background check, apostille processing).
We protect your information with reasonable security measures, including encryption, access controls, and secure document storage.
You have the right to access, correct, delete, or withdraw consent regarding your personal information.
We retain your data only as long as necessary for business, legal, or record-keeping purposes.
We serve both English and Spanish-speaking clients and can explain this Policy in Spanish upon request.
Our phone number is 469-580-5134 — call or text for any privacy-related questions.
Our office is at 1716 S Edmonds Ln, Lewisville, TX 75067 — in-office by appointment, with mobile service available across the DFW area.

This Privacy Policy was last updated on September, 2026. By using this website or providing your personal information to JG Prestige Notary LLC & Fingerprinting Services, you acknowledge that you have read, understood, and agree to this Policy.

JG Prestige Notary LLC & Fingerprinting Services
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